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Triple Check Notary

Nationwide Signing Service

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FAQs

FAQs for Signing Service Clients

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What are your office hours? Is there after-hours support?

Monday through Friday: 8 AM – 5:30 PM PST Saturdays: 10 AM – 2 PM PST

Our website is open and ready 24/7 to accept your orders. Note that signings submitted after normal business hours will be scheduled the following morning.

Management is on call any time a signing has been scheduled to assist Signing Agents with questions or problems that may arise.

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What is your service area?

Nationwide.

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Why use Triple Check Notary?

The principals at Triple Check Notary have 20 years of industry experience, and we only hire the most professional notary signing agents with incredible attention to detail. Your signings are sure to go smoothly with our Triple Check process! When your customers aren’t available to come to your office, call us to send one of our NSAs to them!

Plus not only will we save you time in getting notaries scheduled, give yourself added peace of mind knowing there is another layer of E&O Insurance in the amount of $1,000,000.

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From where do you recruit your Signing Agents?

We use a varied approach to bringing NSAs on. They must meet our strict requirements prior to joining our nationwide team.

FAQs for NSAs

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When can I expect payment for the signing?

30 days after the signing.

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I’m an NSA – how do I sign up?

To become a preferred Notary Signing Agent with Triple Check Notary Signing Service, you’ll need to do 3 things:

  • Download and sign our Third-Party Vendor Agreement
  • Complete the online form (so we have your contact information, experience level, and other details)
  • Fax, or scan and email us your credentials and W9 form

All of this can be found on our Become a Preferred Notary page.

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I’ve heard you carry some special kind of journal for Signing Agents; where can I get one?

They are available for purchase from this website. Click here to learn more.

FAQs for the General Public

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More Information

More information, including costs for notarizing a document, can be found on our General Public website page.

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What types of ID may a notary accept?

Notaries are required to verify the signer’s identity on the basis of “satisfactory evidence,” which means either suitable identification documents or the oaths of one of two witnesses. (See What If the Signer Does Not Have a Suitable ID?)

In California. the following forms of identification are considered acceptable if they are current or issued within the last five years: An identification card or driver’s license issued by the California Department of Motor Vehicles. A United States passport. An inmate identification card issued by the California Department of Corrections and Rehabilitation, if the inmate is in custody in California state prison. Any form of inmate identification issued by a sheriff’s department, if the inmate is in custody in a local detention facility. The following items are also acceptable, as long as the document also contains a photograph, a description of the person, the signature of the person, and an identifying number: A valid consular identification document issued by a consulate from the applicant’s country of citizenship, or a valid passport from the applicant’s country of citizenship. A driver’s license issued by another state or by a Canadian or Mexican public agency.authorized to issue driver’s licenses. An identification card issued by another state. A United States military identification card (be aware that some military identification cards might not contain all the required information). An employee identification card issued by an agency or office of the State of California, or an agency or office of a city, county, or city and county in California. An identification card issued by a federally recognized tribal government.

Be sure to bring acceptable identification documents with you to your signing. If it is not possible for you to obtain one of these documents, you’ll need to provide credible witnesses.

FAQs for ID Requirements

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Why is a thumbprint needed?

For certain documents, the state of California requires that the notary obtain a person’s right thumbprint in the notary journal. If that digit is unavailable, an alternate can be used as long as the notary indicates which one it is. Documents requiring a thumbprint are deeds, quitclaim deeds, deeds of trust, or other documents affecting real property or power of attorney documents.

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What happens if the signer can not physically sign the document?

Some people may be too frail or have physical disabilities that prevent them from making a full signature. Providing the person is legally competent, the person may sign via a procedure known as signature by mark. To do this, the person makes a mark, such as an X, on the document, and two other people serve as witnesses that the person made the mark. The witnesses are only verifying that they witnessed the individual make his or her mark on the document. As with any signer, the person making the mark must be identified by the notary public through satisfactory evidence. A notary public is not required to identify the two persons who witnessed the signing by mark or to have the two witnesses sign the notary public’s journal, unless they are serving as credible witnesses for identification purposes.

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What if the signer does not have suitable ID?

For people lacking suitable identification documents and who are unable to obtain them, California allows identity to be established on the basis of either one credible witness (if that witness is personally known also to the notary), or two credible witnesses whose identities are confirmed through the same identify documents used for signers. (See What Types of ID May a Notary Accept?)

Under oath, each credible witness must swear or affirm under penalty of perjury that each of the following items is true: The individual appearing before the notary public as the signer of the document is the person named in the document; The credible witness personally knows the signer; The credible witness reasonably believes that the circumstances of the signer are such that it would be very difficult or impossible for the signer to obtain another form of identification; The signer does not possess any of the identification documents authorized by law to establish the signer’s identity; and The credible witness does not have a financial interest and is not named in the document to be signed.

The nature of the document being executed may exclude direct family members from being credible witnesses. Please be patient with the notary when asked questions about the document and the relationships of the witnesses to the signer. Inappropriate witnesses could severely complicate if not negate the validity of the document.

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What types of ID may a notary accept?

Notaries are required to verify the signer’s identity on the basis of “satisfactory evidence,” which means either suitable identification documents or the oaths of one of two witnesses. (See What If the Signer Does Not Have a Suitable ID?)

In California. the following forms of identification are considered acceptable if they are current or issued within the last five years: An identification card or driver’s license issued by the California Department of Motor Vehicles. A United States passport. An inmate identification card issued by the California Department of Corrections and Rehabilitation, if the inmate is in custody in California state prison. Any form of inmate identification issued by a sheriff’s department, if the inmate is in custody in a local detention facility. The following items are also acceptable, as long as the ID contains a photograph, a description of the person, the signature of the person, and an identifying number; A valid consular identification document issued by a consulate from the applicant’s country of citizenship, or a valid passport from the applicant’s country of citizenship. A driver’s license issued by another state or by a Canadian or Mexican public agency authorized to issue driver’s licenses. An identification card issued by another state. A United States military identification card (be aware that some military identification cards might not contain all the required information). An employee identification card issued by an agency or office of the State of California, or an agency or office of a city, county, or city and county in California. An identification card issued by a federally recognized tribal government.

Be sure to bring acceptable identification documents with you to your signing. If it is not possible for you to obtain one of these documents, you’ll need to provide credible witnesses.

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(888) 299-0226

Fax: 530-322-5891


Located at:

10126 Alta Sierra Dr.,
Grass Valley CA 95949

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